However, you can manually click Sync in your Mendeley Desktop if you wish to see the newly added citations immediately.

Why are my most recently saved citations not showing up in Mendeley Desktop? Mendeley Desktop automatically syncs every few minutes so there will be a slight delay from when you import your citations into your online account and then have them show. You can always go to the publisher page, download the PDF, and then drop it into your Mendeley account. However, in PubMed and other databases with long result pages of citations, the PDF is not linked there.

Why did Mendeley not import the PDF along with the citation? If a PDF is linked on the same page as the citation, Mendeley will likely import it - especially in Google Scholar or PubMed Central.

Try closing the web importer, refreshing the window, and opening the web importer again.

Why is my newly created folder not showing up in the web importer tool? There is sometimes a lag in creating a folder and it displaying properly in the web importer tool.

Can I manually add a citation to Mendeley that is not captured by the web importer tool? Yes! Mendeley online allows you to manually add in citations through your account library.

You can always manually enter the elements of your citation when trying to capture a webpage.

Why doesn’t Mendeley recognize this webpage I want to cite? Mendeley is great at detecting formal citation information, but many webpages are not formatted in a way that is recognizable.

We recommend Firefox or Google Chrome as Mendeley works best with these two browsers. How do I import citations into Mendeley? In order to start adding citations into your Mendeley library, you will need to install a browser plugin, which is avaiable under Settings in your online account.

Mendeley app windows 10